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APMG Research: Using ITIL and ISO/IEC 20000 together
APMG are conducting research into the benefits of combining the use of ITIL® and ISO/IEC 20000. This includes a survey seeking the views of practitioners/users of ITIL and ISO/IEC 20000, which can be accessed via the links below. The survey will be open until 16th October.
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ITIL Foundation with Case Study 2011 Edition (721)
AGM 2012 Proxy Letter (487)
