For the 1st knowledge sharing seminar in 2009, our guest speaker from IBM is Khun Ratiya Jarusriwanna (Process Architect), and will be covering the topic of Service Level Management.

Date: 

The seminar is scheduled on Wednesday 25th of March 2009.

Agenda/Location: 

• 17h30-17h40: Registration
• 17h40-17h45: Introduction from itSMF Thailand Chapter Chairman, Lance Stanford
• 17h45-19h30: "Service Level Management" by speaker from IBM (Presentation in Thai)
• 19h30-19h35: Recap and end of session

Location: IBM Training Center

MAP: DOWNLOAD HERE  

Conference room: Ground Floor

Fee:

• itSMF Thailand Member    : Free
• Non-Member                   : Free for 1st conference of the year (Normally 200 THB)  

Parking:

• Parking is available in the building

Ask a Question:

If you have any question you would like the speaker to answer during the event, please email your question at: question@itsmf.or.th 

Looking forward seeing you on 25th of March 2009.

itSMF Thailand Event Commitee. 

Registration:

Due to space limitation, the registration is limited to the first 50 persons. So, please register today. 

Please fill in the registration form below.